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Nintendo Switch

Policies at MoonlitChaos

At MoonlitChaos, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear, and transparent. Read about them below, and contact us with questions.

Shipping and Delivery

What You Need to Know

The majority of our products are shipped through USPS. For in-stock orders, please expect about a 1-3 day processing time for orders to be shipped out. For special order items, the processing time will be longer as they are not currently in stock and are either built to order or shipped from a distributor. For Pre-Orders, we will ship out the item the day that WE receive it. We are not responsible for any delays due to carrier delays or distribution delays.

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The Fine Print

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging if applicable. Please ensure you package returns well to avoid any damage to the item. Damaged items are not eligible for returns.

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Our Policy

If you are unhappy with your purchase for any reason, please reach out to us so that we can figure out the best course of action for your order. We strive to process refunds within 3 business days if the item is not required to be returned to us. If the item does need to be returned to us, we will process the refund within 3 days of us receiving the item back. At this time, we do not offer cancellations or refunds on Pre-Order items.

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Our Privacy Policy

Your Data is Secure

Protecting your private information is our priority. This Statement of Privacy applies to, and Moonlit Chaos and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Moonlit Chaos include and Moonlit Chaos. The Moonlit Chaos website is a e-commerce site. By using the Moonlit Chaos website, you consent to the data practices described in this statement.

Terms & Conditions

The Fine Print

Welcome to The website (the "Site") is comprised of various web pages operated by Moonlit Chaos. is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

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